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Privacy Policy

At Affcasa Luxury Stays (https://www.affcasaluxury.com), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services.


1. Information We Collect

When you interact with our website or services, we may collect the following types of information:


a. Personal Information

  • Name

  • Email address

  • Phone number

  • Booking details

  • Billing address (if required)

  • Guest preferences or special requests


b. Non-Personal Information

  • Browser type

  • IP address

  • Device type

  • Website usage data (via cookies or analytics)

 

2. How We Use Your Information

We use the information collected to:

  • Process bookings and manage reservations

  • Send booking confirmations, updates, and customer support

  • Personalize your stay experience based on preferences

  • Improve our website, services, and marketing efforts

  • Comply with legal or regulatory obligations

 

3. Sharing Your Information

We do not sell your personal information. We only share it with:

  • Internal team members to fulfill your booking or support request

  • Trusted service providers (e.g., housekeeping, concierge partners)

  • Legal or regulatory authorities if required by law

All third parties are bound by confidentiality and data protection agreements.

 

4. Cookies and Analytics

We use cookies and similar tracking technologies to improve user experience and analyze website traffic. By using our site, you consent to our use of cookies. You can control cookie settings through your browser.

We may also use tools like Google Analytics to gather aggregated, non-personal usage data.

 

5. How We Protect Your Data

We use secure servers, SSL encryption, and role-based access controls to ensure your personal information is safe. Sensitive data is stored securely and only accessible to authorized personnel.

 

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communication at any time

To exercise these rights, email us at: contact@affcasaluxury.com

 

7. Third-Party Links

Our website may include links to third-party platforms (e.g., Airbnb, Instagram). We are not responsible for the privacy practices of these sites. Please review their policies before sharing information.

 

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised effective date. We encourage you to review this page periodically.

 

9. Contact Us

For questions, concerns, or data requests, please contact us at:

Affcasa Luxury Stays
Email: contact@affcasaluxury.com
Website: https://www.affcasaluxury.com

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